In an ideal world, yes I agree. But things happen and credit card balances increase. In my experience, banks were unwilling to allow me amalgamate my credit card balance elsewhere ontol a personal loan with them. 'Why should we take on someone else's debt' is what I've been told over the phone on several occasions. Recently I've been topping up personal loans and reducing credit card debt accordingly but it takes time and i don't know how many more 'home improvements' I can come up with for the bank. In the meantime, it pays to shop around for the best interest rate for the credit cards.