Blocked out of my AIB account via my laptop

Brendan Burgess said:
I thought you might be onto something. But the Registration number is the same as my account number.
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Your situation might be different - my Registration number is slightly different to my account number. The first 6 digits are the same, but the last two are different. It's so long since I habitually log in on my laptop that I've often got difficulty remembering the different reg code (and my phone remembers it for me, and has FaceID setup so I don't get asked). Just in case you have a different number too.
 
Brendan Burgess said:
It used to send a message to my phone
But doesn't seem to be doing that now.
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I presume you mean a text message rather than a notification or something else?
You haven't changed mobile providers recently by any chance?
Not getting some or all 2FA/MFA/OTP text messages on some virtual mobile providers seems to be a common issue.
Can you receive any other such texts from AIB?
 
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It's a mobile app notification asking you to authenticate to the app and approve the desktop login. Hence my suggestion to reenroll the app
 
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