Anyone else not able to initiate a new Private Conversation?

Discussion in 'How to use Askaboutmoney' started by tecate, 4 Jun 2018.

  1. tecate

    tecate Frequent Poster

    Posts:
    339
    Are Private Messages now deactivated? Wanted to PM someone but don't seem to have the option to PM anyone?
     
  2. Brendan Burgess

    Brendan Burgess Founder

    Posts:
    36,007
    No, they should be working.

    Even new users can receive Private Conversations. But they can't respond.

    Are you trying to converse with a banned user? The name has a line through it.

    Brendan
     
  3. Lone Star

    Lone Star Frequent Poster

    Posts:
    166
    My PM function seems to have gone also (joined 5 or 6 years ago)
     
  4. Brendan Burgess

    Brendan Burgess Founder

    Posts:
    36,007
    OK, I have found the cause of this and it should be fixed now.

    xenForo has primary and secondary user groups.

    While you were both Frequent Posters, you were also New Users. (Not sure why).

    So when I disabled the permission to start new messages for new users, you lost that permission.

    Brendan
     
    tecate and Lone Star like this.
  5. Lone Star

    Lone Star Frequent Poster

    Posts:
    166
    Thanks! I thought I was being IT illiterate! :)
     
  6. tecate

    tecate Frequent Poster

    Posts:
    339
    Thanks for resolving Brendan.
     
  7. TrackerThieves

    TrackerThieves Frequent Poster

    Posts:
    68
    I don't seem to have an option for PM's either.
     
  8. Miakk

    Miakk Frequent Poster

    Posts:
    126
    I also seem to have lost this function, although I had it before & can view old conversations
     
  9. Brendan Burgess

    Brendan Burgess Founder

    Posts:
    36,007
    Same issue. I have fixed it now for you.
     
    Miakk and TrackerThieves like this.
  10. IdesofMarch

    IdesofMarch Frequent Poster

    Posts:
    301
    Can't open new private conversation
     
  11. Brendan Burgess

    Brendan Burgess Founder

    Posts:
    36,007
    OK, that is fixed now.

    There are many people in this category. I will see if I can find a global fix.

    Brendan
     
  12. IdesofMarch

    IdesofMarch Frequent Poster

    Posts:
    301
    Documents sent will not open after the fix