Any BOI customers appealing their redress?

Discussion in 'Tracker Redress' started by maunie, Dec 21, 2017.

  1. Threadser

    Threadser Frequent Poster

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    I haven't received any further communication or that increased payment yet. Hopefully it will be paid before the end of January.
     
  2. SirChenjin

    SirChenjin Registered User

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    I was looking at the appeals pack at the weekend. I understood from that, that the appeal has to go in within twelve months of receiving the redress.
     
  3. maunie

    maunie Frequent Poster

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    Yes but what I meant was 8 weeks for a decision on ur appeal
     
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  4. SirChenjin

    SirChenjin Registered User

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    Ah, right. That makes sense now to me.
     
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  5. maunie

    maunie Frequent Poster

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    Still haven't mine sent off as I'm awaiting my data protection pack from mortgage account
     
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  6. maunie

    maunie Frequent Poster

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    Just bumping this to see if anyone has submitted their appeal yet
     
  7. Fiddlybits

    Fiddlybits Registered User

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    Hi Maunie- Yes I submitted appeal on January10th I received acknowledgement of receipt 7 working days later
     
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  8. Stretchgoal

    Stretchgoal Registered User

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    Maybe if the 10% compensation was compounded interest on the actual interest overpayments for the full overcharging period it might feel somewhat more equitable than the 10% on the final redress figure like they are offering.

    Even matching the surcharge interest rate that they apply to arrears and applying that to the inrerest overpayents would be a greater compensation than they're currently offering, particularly if the issue persisted for 7-9 years

    Seems like the stick they use on people unfortunately not able to make their mortgage payments will not be applied to them (ie compounding the compensation)
     
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  9. Fiddlybits

    Fiddlybits Registered User

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    Hi all Got a letter from the Appeals board telling me they have upheld my appeal.... This should be good news but I am very disappointed. They have awarded an extra €8000 but this is not satisfactory at all as 5800 was interest that I paid. There is no breakdown or explanation of what the €8000 is. It appears my appeal is closed. Anyone got an insight as to what my next step should be?
     
  10. maunie

    maunie Frequent Poster

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    Can you give me a breakdown of the reason for your appeal
    Pm me if u don't want to put it here
     
  11. Threadser

    Threadser Frequent Poster

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    Could you also clarify for us if you sought legal or professional financial advice before you submitted your appeal? Thanks
     
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  12. Fiddlybits

    Fiddlybits Registered User

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    No I did the Appeal myself
     
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  13. Threadser

    Threadser Frequent Poster

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    I wasn't sure I would bother with an appeal but the fact that BOI didn't bother to calculate my refund for a full year annoys me so much that perhaps I will submit something.......
     
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  14. Fiddlybits

    Fiddlybits Registered User

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    Yeah go for it Threadser! I have calmed down now and am happy that my appeal was upheld.I think we can get a bit carried away and no matter what we get we want more!
     
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  15. Ducky10

    Ducky10 Registered User

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    Fiddlybits, can I ask when did you put your claim in. Did it take 40 days?. I am so happy for you, I know we always hope for more but just think this is now all over, a new chapter for you and enjoy spending the money.
     
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  16. maunie

    maunie Frequent Poster

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    Twill cost us nothing to appeal only the stamp
     
  17. Fiddlybits

    Fiddlybits Registered User

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    @Ducky10 i did the appeal myself- sent on 10/01/18. Received reply that they received it in 5 working days and decision that it was upheld on Monday last 05/02/18 so the whole thing took just over 3 weeks. Glad it’s all over and best of luck to everyone appealing
     
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  18. maunie

    maunie Frequent Poster

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    have you money got or did they say how long would u be waiting
     
  19. Fiddlybits

    Fiddlybits Registered User

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    @maunie Yes I just have to accept it within 90 days
     
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  20. maunie

    maunie Frequent Poster

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    Thank you. I'm still putting my appeal together. Awaiting records BOI re my account etc.. I'm appealing on grounds of harrassment over missing one payment in 10 years!!