Bank of Ireland Any BOI customers appealing their redress?

Threadser

Frequent Poster
Messages
218
I haven't received any further communication or that increased payment yet. Hopefully it will be paid before the end of January.
 

Deckchair

Registered User
Messages
16
U def need to appeal that, I'm going to prepare my appeal this week as BOI appeals are eight weeks.
I was given €1000 for legal fees but I think 10%compensation is a disgrace
I was looking at the appeals pack at the weekend. I understood from that, that the appeal has to go in within twelve months of receiving the redress.
 

Stretchgoal

Registered User
Messages
6
Maybe if the 10% compensation was compounded interest on the actual interest overpayments for the full overcharging period it might feel somewhat more equitable than the 10% on the final redress figure like they are offering.

Even matching the surcharge interest rate that they apply to arrears and applying that to the inrerest overpayents would be a greater compensation than they're currently offering, particularly if the issue persisted for 7-9 years

Seems like the stick they use on people unfortunately not able to make their mortgage payments will not be applied to them (ie compounding the compensation)
 

Fiddlybits

Registered User
Messages
27
Hi all Got a letter from the Appeals board telling me they have upheld my appeal.... This should be good news but I am very disappointed. They have awarded an extra €8000 but this is not satisfactory at all as 5800 was interest that I paid. There is no breakdown or explanation of what the €8000 is. It appears my appeal is closed. Anyone got an insight as to what my next step should be?
 

maunie

Frequent Poster
Messages
107
Hi all Got a letter from the Appeals board telling me they have upheld my appeal.... This should be good news but I am very disappointed. They have awarded an extra €8000 but this is not satisfactory at all as 5800 was interest that I paid. There is no breakdown or explanation of what the €8000 is. It appears my appeal is closed. Anyone got an insight as to what my next step should be?
Can you give me a breakdown of the reason for your appeal
Pm me if u don't want to put it here
 

Threadser

Frequent Poster
Messages
218
Could you also clarify for us if you sought legal or professional financial advice before you submitted your appeal? Thanks
 

Threadser

Frequent Poster
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218
I wasn't sure I would bother with an appeal but the fact that BOI didn't bother to calculate my refund for a full year annoys me so much that perhaps I will submit something.......
 

Fiddlybits

Registered User
Messages
27
Yeah go for it Threadser! I have calmed down now and am happy that my appeal was upheld.I think we can get a bit carried away and no matter what we get we want more!
 

Ducky10

Registered User
Messages
7
Fiddlybits, can I ask when did you put your claim in. Did it take 40 days?. I am so happy for you, I know we always hope for more but just think this is now all over, a new chapter for you and enjoy spending the money.
 

Fiddlybits

Registered User
Messages
27
@Ducky10 i did the appeal myself- sent on 10/01/18. Received reply that they received it in 5 working days and decision that it was upheld on Monday last 05/02/18 so the whole thing took just over 3 weeks. Glad it’s all over and best of luck to everyone appealing
 

maunie

Frequent Poster
Messages
107
@Ducky10 i did the appeal myself- sent on 10/01/18. Received reply that they received it in 5 working days and decision that it was upheld on Monday last 05/02/18 so the whole thing took just over 3 weeks. Glad it’s all over and best of luck to everyone appealing
have you money got or did they say how long would u be waiting
 

maunie

Frequent Poster
Messages
107
Thank you. I'm still putting my appeal together. Awaiting records BOI re my account etc.. I'm appealing on grounds of harrassment over missing one payment in 10 years!!
 
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