Hi Mel, do you mind me asking how long in total in the end. Great to hear you’ve got them.Finally got them but you literally have to be on the phone every single day to get it actioned. Customer service ops all seem sound enough but I get the sense they can't really action anything. So my advice to anyone waiting is just keep chasing. He who shouts loudest etc
Took about six months on and off, and this was for my own deeds; I doubt a third party could chase up someone else's banking info.Hi Mel, do you mind me asking how long in total in the end. Great to hear you’ve got them.
What info did you give when calling I was under the impression we couldn’t call as technically it’s not our house yet we’re only sale agreed. Any answers and advice will be helpful. Thank you