Eir have won an award for excellence in Customer Service.
It was from Public Sector Magazine. They must have been judging Eir by their own standards.
It was from Public Sector Magazine. They must have been judging Eir by their own standards.
I love this from the article:Eir have won an award for excellence in Customer Service.
It was from Public Sector Magazine. They must have been judging Eir by their own standards.
literally the worst company I have ever dealt with and will never give them business again.Anyone have suggestions?
Letters unacknowledged
No contact form on website
Webchat disabled
Facebook messaging unresponsive
On hold for a full hour on phone
Short of driving to City West and holding up a placard (and I'm tempted), has anyone got any ideas?
That theme was echoed by Aidan Fitzmaurice “I wanted to call the customer care team to let them know the good news but I’ve been on hold for three hours now,” he said.
Close enough - Conor Pope's Irish Times column is often a bit of a joke in my experience...Are we sure this wasn't Waterford Whispers News?
Not only that, they sponsored the competition!Were they the only one in the competition?
Is it down or was it simply not able to cope with the traffic volumes of 20 people visiting to try find out what this is all about?They appear to have temporarily taken their website down too, all very intriguing!
Just to be clear, Public Sector Magazine is a private sector business.Eir have won an award for excellence in Customer Service.
It was from Public Sector Magazine. They must have been judging Eir by their own standards.
Yea, but they know their audience.Just to be clear, Public Sector Magazine is a private sector business.