eileen alana
Registered User
- Messages
- 476
I bought a TARGA laptop from Lidl just before Christmas and when I went to turn it on yesterday, it is totally dead, no light or sound. I have tried charging it etc but no use. What could be wrong with it?
I bought a TARGA laptop from Lidl just before Christmas and when I went to turn it on yesterday, it is totally dead, no light or sound. I have tried charging it etc but no use. What could be wrong with it?
Press the top right hand corner of laptop down (just above the PageUp button) at the same time as you press the power on button.
Some poorly made laptops develop a loose connection at that junction which prevent the "Power On" message getting through to the actual laptop.
Return it.I bought a TARGA laptop from Lidl just before Christmas and when I went to turn it on yesterday, it is totally dead, no light or sound. I have tried charging it etc but no use. What could be wrong with it?
What you refer to as the "charger".clubman- what do you mean by the power supply
What you refer to as the "charger".
The battery charger is built into the laptop (or possibly even the battery itself) - the external power supply/transformer powers the laptop and the charger.excuse my ignorance
To assert your legal rights, it's important that you bring the laptop back to the shop where your purchased it and tell them that you believe that the laptop was not of 'merchantable quality' and that you want to discuss refund, replacement or repair. Don't let them fob you off with having to bring it somewhere else under warranty. Your contract is with the shop & it's their responsibility to put things right. If they want to get someone else to examine or fix it, that's up to them. They have to do the running, not you.Got phone number for TARGA technical support in Dublin, they were closed for the night. I just hope my laptop will not have to be shipped off to be repaired in Germany.
That's a contradictory statement.Lidl are generally fine for dealing with issues like this. Not sure if they'll offer a refund, replacement or a repair though.
To assert your legal rights, it's important that you bring the laptop back to the shop where your purchased it and tell them that you believe that the laptop was not of 'merchantable quality' and that you want to discuss refund, replacement or repair. Don't let them fob you off with having to bring it somewhere else under warranty. Your contract is with the shop & it's their responsibility to put things right. If they want to get someone else to examine or fix it, that's up to them. They have to do the running, not you.
Since you've only have the machine for about six weeks, you might want to consider how long to allow them to repair it, proportionate to the time you've owned it.
If you do contact Targa support, you may in effect, be waiving your statutory rights.