Discussion in 'Overseas Travel,Holidays,Hotels & Airlines' started by Yoltan, Mar 13, 2008.
Does anybody know? I seem to be able to change name/route etc but not cancel it completely. Thanks!
I don't think you can.
You can apply for a refund of the government taxes, but...
Yeah I read through all that. I'm just wondering how you actually cancel the flight online.
Could you expand on that? You've booked a Ryanair flight. It is non-refundable which means you book it, pay for it and whatever you decide subsequently is not refundable except in the case of Ryanair cancelling a flight). You want to 'cancel it'? That is not an option with budget airlines.
I don't think you have to cancel it - you just don't check-in or turn up at the airport. Once the date has passed, if you qualify for a refund (and most don't), you can contact the airline by phone or email.
That's what I did a couple of years ago when a trip I'd booked fell through (football match cancelled, so I didn't travel). I didn't contact Ryanair in advance of the flight as I didn't see the point - and I didn't get any money back either!
If someone misses a flight without cancelling it, can taxes still be claimed back ?
In answer to the last post you can in theory claim the taxes back but in any case where I have tried to do this....mostly with Ryanair and mostly between Ireland and the UK....the 'administration'cost was more than the cost of the taxes.
To the OP, there is no advantage to be gained by cancelling the flight....I wouldn't bother. Just don't turn up.
That answers my question. Thank you!
I am unable to find an email address.
I booked a return flight from Dublin leaving Thursday, returning Monday.
I now have to stay an extra day, so have booked a single - London > Dublin on Tuesday.
How can I get a refund (or part refund) for Mondays flight?
I looked at the T&C's and cant see anything about this.
Hi fellows. I am from Latvia / Lettland and I've been having some difficulties with cancelling the Ryanair's booking. I've been stumbling on the same problems as you did, BUT, i found a way out of it. Atleast here, it takes some few days before money goes to ryanair, since its a foreign transfer. So, I mailed to bank services, to cancel the transfer, therefore, i cancelled my booking. Ryanair, afterwards, sent me a letter, telling that they cannot give me my ticket unless i pay so much for the problem. BUT, i really dont know how this stuff works in UK / Ireland, i think, the money is transfered rapidly, in a matter of hours, not days.. well, i hope this intel proved usefull. P.S. sorry for my english, i know its not perfect ^^
Last poster is correct but if they have your money forget it.
I wouldn't bother cancelling if you aren't going to get any money back - otherwise it means Ryanair know they can now sell that seat to another passenger! Then they get paid twice for the same seat! i think they get enough of our money, without giving them the opportunity to sell the same seat twice!
Just don't show up, or reschedule the flight for another time, if its not too expensive
I booked my return flight for 4 people from Shannon to Mallorca in 10 of july 2008. After few days i realized i still have no confirmation email.
I rang my Credit Card Center and they said me this transaction didn't went trough and this is a reason why i hasn't my fly confirmation in my mailbox. hey said there is no way how ryan air can charge me now for this fly.
So i Paid money to my account and tryied again after 8 days. I booked successfully tickets for my family for the same flight with the same people on board. Got my confirmation email just few seconds after booking.
Then in 30 of july i was charged again for booking made in 10 of july and then got second confirmation number.
I do not understend why ( if transaction was rejected ) they charged me for it 18 days later. Every time i was trying to ring them after 10 of july their line was busy. As well they tell you have to use your reservation number to do any changes ( which i newer recieved)
You can send them fax or contact by email, but there is no emal contact on the webpage.
Wha is best way to deal with it?
My fly dates are:
If you were charged for a product or service never delivered then just get your credit card provider to do a chargeback on it. Check the terms & conditions of your card for exclusions or limitations on certain (e.g. online) transactions.
Spoke to my CC Center today and they sa it is nothing what they can do.
I use AIB Irish Bank Visa Credit Card.
Basicly they did deliver me ticket booked initialy at 10 of july but 20 days later. I hasn't any confirmation during this time so in 18 of july booked ticket again for same flight, same date, same names.
This way i got two sets of the same tickets all together 1500 €.
I am sorry about my English.
I don't really understand your query. Your original post suggests that you ordered tickets but they were never delivered. Then you were charged again (for the same or different tickets?)? Perhaps if you clarify exactly what happened it would help others to offer advice.
It is about my first ticket ordered 10 of july.
On end of the process i have seen confirmation number but on top of it i have seen "Not Confirmed" On The bottom i have seen paid 824€.
The problem is i didn't recieved confirmation email with reservation number on it so there was no way to check it on the webpage.
After 8 days(18 July) I rang my CC Center and they confirmed the transaction didnt went trough as i was not enough money on my CC.
I decided then to put order again. Went trough all procedure exact same way with exact same details and ordered tickets again. This time everythink went fine. I got my confirmation email with Reservation Number.
Then in 30 of july quote for FIRST TICKET not confirmed in 10 of july was charged from my Credit Card (864€ for some reason)
Now I have two sets of the same tickets for the same Date, the same flight, fore the same 4 people.
I heard the system should reject this kind of operation automaticly.
In short words I Was charged for my booking made 10 of July after 20 days. I got my confirmation after 18 days from my first try. In Main Time I ordered new set of tickets in 18 of July.I got confirmation in the same time for this fly.
On my account statement I can see two charges.
1. 18 July - 640€ for second set of tickets.
2. 30 July - 864€ for first set of tickets.
I have a similar problem. Booked return from Liverpool to Pisa, confirmed it and paid yesterday. Now find I need to change the route, to go via Rome on a different day but returning as originally booked. Its complicated but I am told by the reservations people that easiest thing is to not turn up for the first leg of the already booked journey(they dont charge you for not showing!?) and to book a single one way ticket for Rome for the start of the journey which will only cost app £25.00 extra to what I have already paid.
Can anyone tell me. If I do this is it right, they dont charge for No Show?
Can I still use the return part of the booking to come back from Pisa with?.
I don't matter if you don't show for the first part. Ryanair treat each leg as a separate tickets that are totally unconnected.
Ryan air have got your credit card details. Can´t they charge you for the flight even if you didnt board or after the date of flight? What about penalties?
Separate names with a comma.