I would think that there are dossers in every job,but the magnitude of this is typical...
I doubt very much that anyone in the private sector would be allowed to get away with this ,for that amount of time..
I was at a car tax office some weeks ago ,there were six people at the counters..I observed them while I was waiting and the way two of them could do something so slowly was worth an Oscar!
It was actually funny to see them take a form,very slowly,look for a pen very slowly, put on their glasses slowly,press a button on a computer slowly,take off the glasses again,slowly,take the credit card very slowly,it was really like looking at someone in slow motion.
The other one had a face like thunder,one guy went up to her and said,hi there,how are ya,and she didnt even have the manners to answer him!
In fairness she wasnt just being rude to him,she was like that with everyone !
On the other hand there was a girl at one of the counters who smiled at all the customers,worked at a fair speed and was just doing her job,I hoped that I would get her,and luckily I did!!
My point is ,this has to be very disheartening for the girl who worked efficiently and the others who were pleasent.
It has to effect how she feels when she puts in the effort every day to be faced with those who couldnt be bothered,and she would also know there is nothing she can do about it,and there is nothing the management can do about it.
This is the whole problem with the PS.There are some who are ruining what could otherwise be a nice pleasent enviornment ..they are like a disease that spreads..and those who do want to work ,who do want to be pleasent ,often leave ,because they are disheartened and disillusioned.
That leaves a large majority of those who dont care,and that is a pity.
When I worked in the PS I was told that I did not have to take any so called abuse from the public,this meant that if someone so much as questioned me,I was told,(and have seen it done), you tell them,you do not have to take this "abuse" and hang up or walk away from them.
When I worked in the private sector,I was told the customer is always right,if a customer questioned my answer,I was to clarify and satisfy..
There is no doubt that there is huge wastage ,a lot of dossing and a lot of JObs worth in the PS.I know from personal experience ,from family and from friends who work there who are appalled at some of their co-workers behaviour.
This will NEVER be tackled...so those who do the dossing etc can continue to sit back and relax.
when will the Irish version be published you may ask? Watch this space..
As soon as I can get Protective Custody...