Former first active customer who has posted for years on this site and pursued my case with the Bank, took a case to FSO and have corresponded several times with central bank.
UPDATE. Finally..... Today I received a letter from UB stating that I have been impacted and I ‘did not have the benefit of the correct tracker interest rate and you are now due redress and compensation’. Token apology included.
Nothing else in terms of level of Comp, what tracker interest rate, etc.
I am long enough invested and suffering from this process to take nothing from that Bank at face value. I await further detail but my skepticism remains high around whether the Bank will be fair. Or will they simply employ another tactic.
Thanks to all for postings and Brendan for providing the platform over many years. I will update as I know more.
My message to others remains the same. Keep going if you truly believe you are in the right. It has taken me the best part of ten years to get to this stage. One really needs to be motivated and to feel seriously aggrieved to keep going in a case like this. Hundreds of hours of work, sleepless nights, frustration. I had to restructure my arrangements with the Bank because of the loss of the tracker. I could go on........