Hi folks,
I hope someone can help me as I'm in a bit of a panic at the moment.
I booked my holiday with direct holidays in April 2009 having only paid the deposit ( 150 ) and was going to pay the balance due ( due by 09-Aug-09 ) a week or so ago when the whole Thomas Cook debacle happened.
Over the last week or so I cannot get through to anyone in Direct holidays or Thomas Cook, I have tried ringing all the Direct holiday numbers for Dublin, Belfast, Scotland, UK etc. however all ring for 4/5 times then a click (routed elsewhere) and then the phone just rings forever! Tried Thomas cook in the UK and get routed to nowhere.
I have tried the Irish email addresses and they all get a "unable to deliver message" reply I have also tried Thomas cook's email via their website but no reply at all! this is just ridiculous, I have been on the phone for hours every day for the last week and my phone bill will be huge but am getting nowhere, can anyone help?
The office in Talbot street is closed even though it's supposed to be open till the end of August!!! any ex Thomas Cook/Direct Holidays staff on here have any numbers I can ring or anything at all, as stated I'm getting desperate as the only thing I have had to look forward to this year is this holiday and now it looks like that is gone also.
Thanks for any help anyone can give.
I hope someone can help me as I'm in a bit of a panic at the moment.
I booked my holiday with direct holidays in April 2009 having only paid the deposit ( 150 ) and was going to pay the balance due ( due by 09-Aug-09 ) a week or so ago when the whole Thomas Cook debacle happened.
Over the last week or so I cannot get through to anyone in Direct holidays or Thomas Cook, I have tried ringing all the Direct holiday numbers for Dublin, Belfast, Scotland, UK etc. however all ring for 4/5 times then a click (routed elsewhere) and then the phone just rings forever! Tried Thomas cook in the UK and get routed to nowhere.
I have tried the Irish email addresses and they all get a "unable to deliver message" reply I have also tried Thomas cook's email via their website but no reply at all! this is just ridiculous, I have been on the phone for hours every day for the last week and my phone bill will be huge but am getting nowhere, can anyone help?
The office in Talbot street is closed even though it's supposed to be open till the end of August!!! any ex Thomas Cook/Direct Holidays staff on here have any numbers I can ring or anything at all, as stated I'm getting desperate as the only thing I have had to look forward to this year is this holiday and now it looks like that is gone also.
Thanks for any help anyone can give.