I dont know if I am in the right tread but recently we ( my in laws and myself ) have had a totally confusing encounter with a certain bank concerning an account which we wanted to add one one extra name onto the account.
The account is due to inheritance of a family home and only is a working account with rent covering the insurance plus maintainance and has less than 10,000e
For the last two months we have tried to get my name on the account ( a request by the rest of the signees) but we cannot believe the confusion this simple straightforward request has presented.
I have an account with this bank and to date I have signed about 6 forms had my ID confirmed with my branch and today my sister in law was told ONCE AGAIN they gave us the wrong form ( thats 6 wrong forms she has been given)
The bank staff havent a clue .
The account is due to inheritance of a family home and only is a working account with rent covering the insurance plus maintainance and has less than 10,000e
For the last two months we have tried to get my name on the account ( a request by the rest of the signees) but we cannot believe the confusion this simple straightforward request has presented.
I have an account with this bank and to date I have signed about 6 forms had my ID confirmed with my branch and today my sister in law was told ONCE AGAIN they gave us the wrong form ( thats 6 wrong forms she has been given)
The bank staff havent a clue .