Hi all,
PTSB's credit team just rejected my switch request solely on the basis that I have switched too frequently in the past 5 years (quite a few times). Their mortgage team accepted my application as I had been with my previous provider for over 12 months but was told today that the credit team weren't happy to take the risk of me switching away after receipt of the cashback (all others factors were ok). Given their rates, I applied for a variable rate but was told they wouldn't take me even if I fixed.
Any ideas if this is within their remit or is there any point making a complaint? It was a waste of time gathering all the documents.
Thanks
PTSB's credit team just rejected my switch request solely on the basis that I have switched too frequently in the past 5 years (quite a few times). Their mortgage team accepted my application as I had been with my previous provider for over 12 months but was told today that the credit team weren't happy to take the risk of me switching away after receipt of the cashback (all others factors were ok). Given their rates, I applied for a variable rate but was told they wouldn't take me even if I fixed.
Any ideas if this is within their remit or is there any point making a complaint? It was a waste of time gathering all the documents.
Thanks