ZoneAlarm "bad image" error while updating and "breakpoint" error on shutdown

A

ajapale

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While attempting to ugdate my ZoneAlarm I get a "bad image" error message. I also get a "breakpoint" error on shutdown.

My OS is XP and my ZoneAlarm version: is 7.0.337.000

If I wanted to fully uninstall ZA what is the best way of going about it?

Thanks,
aj
 
7.462 is the current version & I've just updated it to latest virus definitions. Sounds like your computer or the ZA install is messed up. You should be able to download a complete installer from their website and then run that as a 'clean' install. To do a clean uninstall, try unsetting the option (in ZA) to start ZA when Windows starts, then reboot, then try the uninstaller. It's a fairly robust program, only problem I have with it is that it crashes when I use ActiveSync to synchronise with my phone.
 
Thanks Technologist ZA Install issue and Ill try the solution you have suggested.

Thanks again.
aj
 
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