Thank you Brendan for guiding us to this outcome. It's a great result for people like me who no longer have anything to do with AIB, for those still seeking their tracker it's not as great.
I called the helpline this morning to get the official 'story'. They are now saying the timeline for compensation is July / August and that each case will be reviewed individually - that the 12% will not apply across the board, though I'd say you can take that with a pinch of salt. For anyone wondering if they are impacted you can give them your mortgage account number and they will check if you're under review.
If customers have any queries, they can call our dedicated Helpline on 1800 235 460 (or +353 1 7715888) between 8am and 7pm, Monday to Friday.
Also, anyone who has since moved on - you should make sure they have the right address to send the cheque and further correspondence, they didn't for us.
I called the helpline this morning to get the official 'story'. They are now saying the timeline for compensation is July / August and that each case will be reviewed individually - that the 12% will not apply across the board, though I'd say you can take that with a pinch of salt. For anyone wondering if they are impacted you can give them your mortgage account number and they will check if you're under review.
If customers have any queries, they can call our dedicated Helpline on 1800 235 460 (or +353 1 7715888) between 8am and 7pm, Monday to Friday.
Also, anyone who has since moved on - you should make sure they have the right address to send the cheque and further correspondence, they didn't for us.
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