thanks clubman.Yes I had my ipod in use as an external storage device.Went to properties and tried to get rid of autoplay ,still showing up.When I disconnect my i-pod, no autoplay which is fine.But I was trying to install an update for my i-pod and it won't work.I'm only guessing that the autoplay continuously appearing is affecting the installation.By the way, the updated installation for i-tunes worked fine.