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I'm newish to the Online selling game, but I was wondering if it's normal to have two AIB Merchant ID's. I thought I only had one until I rang AIB to get an answer about a €30 charge that i thought was to be waived, but isn't.
I currently pay an average monthly fee of about €150 to AIB Merchant Services. The deal was that the minimum fee would be €30 a month, but if I went over this in credit card charges then the €30 would be waived.
I rang AIB MS, which seems to be in the UK now, and they said that I have two Merchant ID's, all of my transactions go through one and nothing has ever gone through the other.
The monthly statement is always three pages long, but I never realised that there were actually two different ID's in there, (I use a book keeper so normally don't see any statement).
So far AIB MS have taken out about €600 from my account for this charge.
I asked AIB MS why I have two Merchant ID's and was told that they would look back through the contract and get back to me in a week or so.
I never asked for two Merchant ID's, I can't find any mention of two ID'S in any of the email information they sent me before I signed up.
Does anybody have any ideas? This is my first day as a member of AskAboutMoney and I have high hopes.
I currently pay an average monthly fee of about €150 to AIB Merchant Services. The deal was that the minimum fee would be €30 a month, but if I went over this in credit card charges then the €30 would be waived.
I rang AIB MS, which seems to be in the UK now, and they said that I have two Merchant ID's, all of my transactions go through one and nothing has ever gone through the other.
The monthly statement is always three pages long, but I never realised that there were actually two different ID's in there, (I use a book keeper so normally don't see any statement).
So far AIB MS have taken out about €600 from my account for this charge.
I asked AIB MS why I have two Merchant ID's and was told that they would look back through the contract and get back to me in a week or so.
I never asked for two Merchant ID's, I can't find any mention of two ID'S in any of the email information they sent me before I signed up.
Does anybody have any ideas? This is my first day as a member of AskAboutMoney and I have high hopes.