why are policy documents not issued as a matter of course to customers? (eg motor and home insurance)
I've noticed in the last few years that the 'welcome letter' and policy schedule will give a website link to where the policy document can be downloaded but very few of us will do that.
Surely to comply with the Terms & conditions of an insurance policy, you have to be issued with the details?
I've noticed in the last few years that the 'welcome letter' and policy schedule will give a website link to where the policy document can be downloaded but very few of us will do that.
Surely to comply with the Terms & conditions of an insurance policy, you have to be issued with the details?