Hi
Just had carpet installed in our entire house. Spent $8000. Most is okay except for the basement. 4 sliders and 2 standard doors cannot be installed back or open due to the height of the carpet and padding. The local carpet dealer we bought and paid installation for, looked at me and was dancing around the responsibility of who should get these doors shaved/cut and re-install. I can see both side of story, but as a consumer, I hired the expert to make sure I have good flooring and that they can fit in my house. That's part of the measuring process. I just want to know what the industry standards are in regards to this. Are we now stuck with an additional handyman cost to get the doors cut and installed or is this the responsibility of the flooring company. Thank you.
Just had carpet installed in our entire house. Spent $8000. Most is okay except for the basement. 4 sliders and 2 standard doors cannot be installed back or open due to the height of the carpet and padding. The local carpet dealer we bought and paid installation for, looked at me and was dancing around the responsibility of who should get these doors shaved/cut and re-install. I can see both side of story, but as a consumer, I hired the expert to make sure I have good flooring and that they can fit in my house. That's part of the measuring process. I just want to know what the industry standards are in regards to this. Are we now stuck with an additional handyman cost to get the doors cut and installed or is this the responsibility of the flooring company. Thank you.