I purchased a baby's walker online on the 7th of July at the time it was meant to be instock. I then got an e-mail saying that delivery would be the 28th of July. On the 28th of July nothing, phoned on the 31st of July to cancel the order as I was sick of waiting, was told it was too late and the order was on the way out to me, the order was finally delivered today at work by post (6th of August) so didn't get the opportunity to refuse delivery.
Contacted the company I purchased it from, they told me to send it back and to keep a receipt to prove I returned the item. It's a large item so I'd imagine would cost a bit to send back, in my opinion the onus should be on the company to pay for the return as it was not delivered on time and I had cancelled the order.
Sorry to sound tight but on a budget at the moment (husband out of work) so every penny counts.
Does anyone know my rights in this case.
Contacted the company I purchased it from, they told me to send it back and to keep a receipt to prove I returned the item. It's a large item so I'd imagine would cost a bit to send back, in my opinion the onus should be on the company to pay for the return as it was not delivered on time and I had cancelled the order.
Sorry to sound tight but on a budget at the moment (husband out of work) so every penny counts.
Does anyone know my rights in this case.