Which broadband provider?

I asking what are my, me as a customer of a Fibre provider, obligations to a service provider when a contract is coming to an end
You tell them at the start of your last month that you want to end your contract at the end of the 12 months if that's what you choose to do?
What different features are these??
You'd need to look at the documentation for the different routers that the different providers supply. E.g. some may have different WiFi standards - WiFi 5, 6, 7, mesh, etc.
 
i just use my own router and throw the provider one in the attic in case they want it back at the end of the contract but it is an annoying waste for sure.
 
You tell them at the start of your last month that you want to end your contract at the end of the 12 months if that's what you choose to do?
That's exactly what I'm asking, do I have to give them notice or can I just change provider at the end of my contract??
 
i just use my own router and throw the provider one in the attic..
I was able to keep using my Eir Modem/Router when I switched to Pure Fibre to the Cabinet recently. But that wouldn't work if I switched to Sky or to non Open eir FTTC providers. Are you fibre to the home? Maybe that is possible with FTTH service?
 
With FTTH you can normally plug any router in if it supports the authentication mechanism for logging on to the provider's network. My old TP-Link Archer C3 didn't have direct support for the required login with Sky/Eir so I just use the service provider's router now. The C3 is old anyway at this stage and probably not worth bothering with to be honest.
 
I was able to keep using my Eir Modem/Router when I switched to Pure Fibre to the Cabinet recently. But that wouldn't work if I switched to Sky or to non Open eir FTTC providers. Are you fibre to the home? Maybe that is possible with FTTH service?
I have FTTH once you can tag vlan 10 with your router you can use it.
 
I have FTTH once you can tag vlan 10 with your router you can use it
I don't think that my TP-Link could do that (or maybe not without hacking - e.g. installing third party firmware). I didn't look into it in that much detail as the Eir router is fine.
 
You may be charged for the full 13th month of you switch the day after your 12 month minimum period ends?
how, you wont have received the service? at the very worse you get charged for the month and then get a credit note the following month for the 30 days you didnt use.
 
I don't think that my TP-Link could do that (or maybe not without hacking - e.g. installing third party firmware). I didn't look into it in that much detail as the Eir router is fine.
maybe not all my equipment is ubiquiti so a lot better than whatever eir, pure or whoever send out!
 
how, you wont have received the service?
Because you'll have used it on day 366 at least and maybe a few more days before the new service provider enables their service? And if you're switching between an OpenEir provider and Virgin then you're switching between different infrastructures in most or all cases so you could have two service providers active at once. That was my situation last year with VM cable broadband active while Sky and then Eir (after Sky proved useless) FTTH were installed.
then get a credit note the following month for the 30 days you didnt use.
What use is a credit note if you're no longer with them?
 
I would always explicitly cancel with a month's notice to avoid any unexpected/unwanted charges.
Totaly agree with you and it's what we've done in the past and never had a problem
But I just trying to clarify if I don't call Sky and spend 20 minutes trying to cancel the service and just switch providers,
Can Sky keep billing me until I do serve notice??
 
What use is a credit note if you're no longer with them?
Either they bill you the correct amount for the one day you've used in the month, or they bill you for a full month with a credit note to follow. If thats the case dont pay the bill until the credit note is issued and pay the remaining balance,

simple.
 
Because you'll have used it on day 366 at least and maybe a few more days before the new service provider enables their service? And if you're switching between an OpenEir provider and Virgin then you're switching between different infrastructures in most or all cases so you could have two service providers active at once. That was my situation last year with VM cable broadband active while Sky and then Eir (after Sky proved useless) FTTH were installed.
that still only entitles them to charge you for the days youve used not a full month.

if you can afford to be without service for a day or two while one is cancelled and another starts do you what you suggest, if you want continuity of service just switch when the contract is up, one will work until the port to the other completes, not that complex.
 
Looking to switch from VM to Vodafone. According to Comreg.ie I have Open Eir and Virgin Full fibre available (up to 5GB)

Would there be much hassle in switching ( i dont want any down-time)?
 
Would there be much hassle in switching ( i dont want any down-time)?
You will have to decide how important no downtime is to you.

If you are switching from cable to fiber, then it is two completely different systems.

You can just say nothing to your cable provider until the fiber connection is up (and working) and then cancel the cable subscription.

You will have to pay for both until the cable service ends. That could be a month, if that is your notice period.

The other option is to cancel the cable with 1 month notice to end on the date the fiber is operational. If you get it right there will be no overlapping payments.

Though that puts a big risk that you will be without internet for at least a few days (maybe weeks).

It is hard to know exactly when the fiber will start. They have to send people out to run the fiber.

First they will send someone to do a quick survey. Often the surveys are pointless since the survey guy already knows the housing estate and knows if they are an easy or hard one. But, it helps pad out the time to installation.

Maybe you get lucky and it is easy to run the fiber from a nearby point in your estate.

More likely they do a survey and determine that there is some issue (small or big) and that will be a delay relative to their initial (optimistic) estimate.

It depends a lot on the quality of the ducting near your house, and in the estate more generally. They may have to dig a few holes to get down to inconvenient bends/breaks in the ducting.
 
Would there be much hassle in switching ( i dont want any down-time)?
I moved from Pure cable to Sky Fibre and the whole change over took just over two weeks
We gave Pure notice on the 3rd of Feb and signed up for Sky on the 11th
The Sky installation guys arrived out on the 19th only to find the cable duct wasn't where it was supposed to be
The Siro Guys called on the 25th and installed the Fibre cable to the house
Sky then called the next day 26th and connected me to the Fibre network
My Pure contract ends on the 3rd of March

If Siro have advised you that you are ready for fibre, check your ESB metre to see if the Fibre duct is there if that's your fibre entry point
if so the installation should take no more then two weeks or ten working days, if the duct is not visible add another five to ten working days
Not sure about installation times for overground cables but don't think it would be any different time wise

My advise, give notice to VM and then arrange the instal with VF so as to avoid any down time
If it runs smoothly there may be an overlap of services, if it doesn't you still should have plenty of time before your VM service ends
 
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