I wish to bring a case to the FSO against KBC, I believe (and have been advised) that I have a case worth pursuing. I have my final rejection letter from KBC , however the FSO say you can log a compliant but it wont be dealt with until the completion of the review! As far as I can see KBC believe that they have completed the review. Why the indefinate wait for people? Anybody else come up agianst this?