This isn't something that I've any experience of. I just want to make sure I don't miss anything. My missus was in a fender bender yesterday evening. Car in left lane on roundabout decided to turn right so went into the side of our car. The lady driving said she was just following her GPS. No major arguments. It was just an accident. A Guard was passing. He stopped. Checked that everybody was OK He didn't take any details as it was all in hand. We have it on dash cam so you can see positions of both car easily. Details were exchanged All grand. Our car has some damage It's movable but we can't really drive it as I feel resistance in the area of the accident So today I've got to ring insurance companies Ah fun . I'll ring ours to inform them I'll ring the other company. I'll need a rental car while our car is out of action. Will they pay for that? Do I have to use the mechanic they say? The car is two years old. I don't want the bare minimum done to it. I want it back to the way it was. My missus has a sore neck. It started yesterday evening and is still sore this morning. She's going to go to the doctor today. She doesn't want to claim for injury and probably won't need to but I want it documented in case she has any issues. Does that process sound reasonable. Am I missing anything?