Here we go:
11. Costs, fees, charges and Expenses subject to the CC act 95 ... the applicant shall be liable to the bank for
all fees
costs
charges
expenses
howsoever incurred by the bank.... with interest theron, chargeable at the rate of the interest payable or deemed to be payable (that means they can make up what they like)
as calculated AND COMPOUNDED in accordance witht he practice of the bank.
That's just legal speak for throwing the book at you.
So we should be looking at how a bank handled an arrears customer and how they calculated all the banks fees, charges, costs, interest, penalty interest etc
(above typed from part of my letter of acceptance)