Not sure what you mean by "best" but ... I find Hotmail fine for small amounts of personal email particularly with their various spam protection features enabled. In particular I find the "exclusive" feature handy - this ensures that only email from addresses in your contact list is allowed into your Inbox and quarantines all other email in the Junk Mail folder for review (for "false positives" etc.) and eventual deletion (automatically happens after a certain period of time anyway). I also like to be able to collect Hotmail using Outlook Express rather than using the web front end. On the other hand Hotmail storage space is limited (2MB), it may be hard to get your preferred address and I think that they purge addresses that are not used for a relatively short period of time (a few weeks if I recall correctly). There may be other free email services which better suit the particular needs of you or others though...