I just want to ask re the general process of appeals.
So I sent off my appeal which came back as a rejection.
The letter included a lengthy response from AIB effectively rejecting my appeal. (I am part of the 6,000 cohort)
IT also states that this response has not yet been considered by the AIB Tracker panel. This AIB tracker panel is the independent 3 person panel yes?
So at what point do the AIB tracker panel get involved - if at all?
Does the AIB Tracker panel get involved by default as the next step?
Or do I need to write back asking them to assess my claim given the bank has rejected my appeal?
So I sent off my appeal which came back as a rejection.
The letter included a lengthy response from AIB effectively rejecting my appeal. (I am part of the 6,000 cohort)
IT also states that this response has not yet been considered by the AIB Tracker panel. This AIB tracker panel is the independent 3 person panel yes?
So at what point do the AIB tracker panel get involved - if at all?
Does the AIB Tracker panel get involved by default as the next step?
Or do I need to write back asking them to assess my claim given the bank has rejected my appeal?