A
anastasia
Guest
Hi,
My apartment is 18 months old, unfortunately our water booster pump is in the words of that wonderfully enlightening plumber we called out yesterday "knackered luv", so what exactly is wrong "it's just knackered", well can you give me a quote for a new one "yeah, €900 and luckily I have one in the van, but i'm not writing anything down". We decided we'd do without the shower for a day (a risk given the current weather).
Now, the real issue is, what next?
The pump apparently was guaranteed for 1 year, that warranty is up. Most of our neighbours have been plagued by this problem, and many of them have been through 2/3 pumps at this stage, so presumably the builder is aware that they're pretty shoddy. I haven't contacted them yet (i'd rather know where i stand first), but am hopeful that they may pay for the replacement pump - is there any contractual obligation on them to do so? Presumably the homebond scheme won't help me in this instance?
Any suggestions gratefully accepted.
My apartment is 18 months old, unfortunately our water booster pump is in the words of that wonderfully enlightening plumber we called out yesterday "knackered luv", so what exactly is wrong "it's just knackered", well can you give me a quote for a new one "yeah, €900 and luckily I have one in the van, but i'm not writing anything down". We decided we'd do without the shower for a day (a risk given the current weather).
Now, the real issue is, what next?
The pump apparently was guaranteed for 1 year, that warranty is up. Most of our neighbours have been plagued by this problem, and many of them have been through 2/3 pumps at this stage, so presumably the builder is aware that they're pretty shoddy. I haven't contacted them yet (i'd rather know where i stand first), but am hopeful that they may pay for the replacement pump - is there any contractual obligation on them to do so? Presumably the homebond scheme won't help me in this instance?
Any suggestions gratefully accepted.