Decided to move from vodafone billpay to meteor billpay recently to avail of meteors lower charges. Completed the porting transaction about a week before the end of my vodafone billing period to ensure there would be no overlap.
To my surprise I still was sent a bill by Vodafone for next month. I called the customer care line and it appears they charge 28 days notice when you leave the network. This charge is something that is kept pretty low key and I am posting here to warn others about it.
So if you are thinking of porting from Vodafone billpay, ensure you do it at the very start of your billing period to avoid paying this penalty.
For me it has left a sour taste and I will not be going back to Vodafone any time in the future, infact I will actively encourage others I know to leave them also.
To my surprise I still was sent a bill by Vodafone for next month. I called the customer care line and it appears they charge 28 days notice when you leave the network. This charge is something that is kept pretty low key and I am posting here to warn others about it.
So if you are thinking of porting from Vodafone billpay, ensure you do it at the very start of your billing period to avoid paying this penalty.
For me it has left a sour taste and I will not be going back to Vodafone any time in the future, infact I will actively encourage others I know to leave them also.