Hello Duke,
Have a look at the offers from Sky and Eir (particularly for TV and landline).
I had to tell em I would change and to cancel...and finally.... after discussing with a supervisor, they relented. It probably helped that I had my mobile with them as well. It really is bad public relations on their behalf treat existing customers as less valuable. Truth is, existing customers are CHEAPER to service and EASIER to hold onto. New customers necessarily involve more costs. This penny never seems to drop with service providers.I got on to VM this morning. I asked for a straight comparison with what a new customer would pay and what I would pay with my loyalty discount. The difference is €25 per month. I asked her why that was. She said I was once a new customer and got those discounts, I was now an existing customer. I said that I could become a new customer. She said they would then remove the boxes from me and I would have to sign up with someone else. Ok, she wasn't quite so blunt but that was the gist. I told her that people in blogoland seem to be able to get the new customer offer if they squeaked loud enough. She said absolutely not. In the end she wore me down. Bad taste in my mouth but I'm stuck with the loyalty offer.
yeah, I’m happy enuff with VM service. I just wish they hadn’t rattled my cage. I hate feeling like a mug.With the call centre service that Eir are not providing these days anyone who moves to them wants their head examined. My OAP neighbours have been to hell and back with them hence their move to elsewhere.
Truth is, existing customers are CHEAPER to service and EASIER to hold onto. New customers necessarily involve more costs. This penny never seems to drop with service providers.
Hi Declan
The sad reality is that most people don't switch and don't care about overpaying.
Although it's expensive for them to get a new customer, that customer will probably end up paying a lot more.
Brendan
As a matter of interest, how are Vodafone? I've heard mixed reviews.I was a VM cust for 15 years, price had gone from 48 to 70 in 2 years for legacy 50mb bb & Basic tv, their best offer was to reduce it by 10e for 6 months, then increase it by 20e to 79 after that on higher speed, so i left & went to vodafone for 25e for first 6 months, then 60 after that. I was a bit surprised they didnt do more to keep me, i didnt particularly want to move as their product is so reliable.
Absolutely. I've got a pc on permanently as a server, stream to 2 tvs (Netflix and "other" methods) , my missus and myself use laptops, phones and tablets (not all simultaneously) and we've never had an issue with 240mb per second. It's the first thing they try to get us off whenever I ring. I just did a test now . My missus is watching Netflix downstairs and my tablet is reporting 210mb/sec here.nobody really needs 360mb/s at home - even if everyone in the house was streaming 4k netflix you wouldn't go much over 100. We had the 360mb service and I downgraded to 240 to save a few quid.
The answer to this is simple - the vast majority of customers simply do not switch providers. They will complain about it but do nothing about it. Same applies to banks, mobile companies, utilities etc - although utilities are probably the easier and most frequently switched as there is no downtime or customer impact.It really is bad public relations on their behalf treat existing customers as less valuable. Truth is, existing customers are CHEAPER to service and EASIER to hold onto. New customers necessarily involve more costs. This penny never seems to drop with service providers.
4K is about 25-30MB on a single stream ....even if everyone in the house was streaming 4k netflix you wouldn't go much over 100.
The only challenge there is the more times you avail of loyalty discounts, the harder it is to get them off them. I managed to get another half price one for 6 months off them, but it was hard foughtBut I keep them on their toes and earning every buck they get from me.
Absolutely agree here - but those who pay the higher fees by not moving allow the rest of us to get discounts when we contact themAnd companies rely on inertia to make money.
4K is about 25-30MB on a single stream ....
I agree, the chances of anyone needing >100MB is low enough. The new eir 1GB FTTH will be interesting to see what the take-up is. It is probably too fast & expensive for most people.
8 bits = 1 Byte
Couldn't agree more @Leo, always was and I suppose always will be..........
But I said "data" which includes, relevant information (usually 7bits, but doesn't have to be), sync bits, error checking, stop bits, redundancy checks, etc..
Apologies - on the phone at the time and stubby fingers.You are making a common mistake between MB and Mb
As long as it is stable it is probably ok to stream this, but depends on the line really.I have seen 12Mbs DSL streaming 4K movies perfectly.
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?