Never heard of this before. What plan do you have and where does it state on their terms and conditions that one needs to apply within 3 months.
I recently submitted out-patient claims for 2009 and 2010. I have received a letter to say that they will not process them as I did not apply within 3 months of the end of the insurance year. Unfortunately I didn't read the Member's Handbook. Is there any way around this?
Re: VHI Company plus:
e) Day-to-Day Medical Expenses cover
• We will pay benefits for eligible expenses listed in Sections 9 and 10 of your Table of Benefits which are subject to an excess as a lump sum at
the end of each year. However, if you have large expenses during the year, you may submit up to a maximum of one claim per quarter (based
on your renewal date and subject to the relevant waiting period). We will only pay the benefits when you send us a claim form which you have
completed and signed, together with receipts. You must do this within three months of the end of the year.
https://www.vhi.ie/pdf/products/companyPlan_Rules_Apr10.pdf
It doesn't say 'at the end of your contract'; so I presume that its ok to submit during Jan, Feb, March ?
Thank you for contacting Vhi Healthcare.
I would like to advise that there has been no change with the way we conduct/process our claims, the 3 month rule forms part of the policy Terms and Conditions.
I am happy to advise however, that we are offering a grace period of time at the moment to our members and currently we are accepting receipts from the 2012 policy year. In your case, this will be receipts dated from the 01/04/2012.
Thanks, is it itemised showing your spend and their refund?Probably same as laya the receipt from your provider will satisfy revenue
Interesting Clubman, thanks for the heads up.
On a // issue: the VHI no longer send back receipts and they look for originals.
How does one keep the originals for the income tax claim?
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