VHI Multitrip automatically charged to credit card?

P

PolkaDot

Registered User
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Sorry, I know this strictly isn't health insurance but as it as a VHI related question I thought I might get a better answer here.

My credit card has recently been automatically charged by VHI for their Multi-trip travel insurance. I bought this last year but I wasn't planning on renewing it so I'm a bit annoyed that they just automatically applied it.

Has anyone had a similar experience of this? Are the VHI allowed to do this?
 
I had a similar experience with a rival provider. You'll find there was probably a box you had to tick to confirm that you didn't want it taken each year after the initial year.

I would imagine if you contact them directly they will sort it all out for you.
 
We took out VHI multitrip in June 2010. I was asked if I wanted an automatic rollover in June 2011. I said yes. And it happened as I expected. It is also in the policy documents and letter I received in June 2010.
 
I noticed this on my policy documentation too although I'm sure I didn't tick to automatically renew. I contacted them & they did refund me however.
 
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