H
Hannah09
Guest
I have switched from a fixed rate morgage to a variable rate with the PTSB, thankfully there was no penalty.
When I first called them they told me to write to them within 20 days and I would be put on the variable rate of 4.6% for feb payment.
I did this but instead of putting me on a 4.6% they have put me on a 5.4%, which is considerably higher than my fixed rate.
I rang them and they said I will have a decrease in feb bringing it to 4.9%.
I was told I would be placed on the current variable rate and when I asked them why I wasnt they were suprised I had been told this and that I was offered the 5.4%, which I certainly was not.
Obviously if I had been told that my morgage would be going up not down I wouldnt have bothered, and unless there are a few more drops this has had little effect on my payments.
Does anyone know if this is right ?
When I first called them they told me to write to them within 20 days and I would be put on the variable rate of 4.6% for feb payment.
I did this but instead of putting me on a 4.6% they have put me on a 5.4%, which is considerably higher than my fixed rate.
I rang them and they said I will have a decrease in feb bringing it to 4.9%.
I was told I would be placed on the current variable rate and when I asked them why I wasnt they were suprised I had been told this and that I was offered the 5.4%, which I certainly was not.
Obviously if I had been told that my morgage would be going up not down I wouldnt have bothered, and unless there are a few more drops this has had little effect on my payments.
Does anyone know if this is right ?