I have been with UPC/NTL for last 5 years or so. When I lived in Dublin I had no issue with the broadband, but the Digital was always going down for upgrades and maintaince as they call it, was without it for 3 days on one occasion. Have seen moved to Navan, and not here that long, Broadband was done for last day and half, but generally has been good, no issue with the TV so far apart from the fact they we get less channels than when in Dublin, in particular the music channels, where you only get 2 channels!!!, I will more than likely move to sky for the digital but will stick with the BB for the moment. As for their customer service, extremly poor, one of the worst, but at least I can undertand them which is a plus I guess!!