I'm having a problem with my UPC service and was wondering if anyone else has had this problem.
My internet connection is lost when I turn on my TV and despite rebooting the wireless router I don't get much joy.
I have broadband TV & Phone with UPC and obviously these all connect via the same cables so I'm guessing that there may be a problem with the cables. Anyone had this problem and a possible solution?
I had a similar problem yesterday. i was on the internet one minute but then made a phone call and during that lost the internet and haven't been able to get it working since. I havent tried today as i'm in work but i wonder if it is a UPC issue?
Hi States, UPC send their modems out by courier so someone would need to sign for it. I got a new one off them on Saturday and I only called them in Thursday, so 1 to 2 day wait is what they are saying.
A day or two - I think they sent a guy out after I kicked up a bit of a fuss. I think I also managed to get them to upgrade me to a wireless modem, though I had only ordered and paid for the non-wireless one.
Just an update on this. The problem seems to have sorted itself out since I last posted...so I'm guessing it was not a modem but rather a UPC service issue.
I'm looking now to access my modem to make changes and cannot remember what my user name & p/w was when I set it up! Any ideas as to how I might reset these?
Thanks again.