unable to paste my screenshot into my emails (Outlook or Hotmail).

Discussion in 'I.T.,Cameras and MP 3 players' started by Pee, Mar 30, 2008.

  1. Pee

    Pee Frequent Poster

    I'm unable to paste my screenshot into my emails (Outlook or Hotmail). I use Zapgrab to select the image and can paste it to a word or powerpoint document but not to my email. It means I have to select the screenshot then paste to word then save and then email.

    What can be wrong with my email settings or could be be an anti-virus issue?

    System - Win XP
    A/V - AVG
    Spyware - AVG Spyware
  2. Jethro

    Jethro Frequent Poster

    Re: Pasting Screenshots

    As far as I know, Hotmail does not permit you to paste images into messages. You have to attach them or use Photo Upload to attach. (I can receive messages with images embedded so I assume that's because they are created in another email programme?)

    So I don't think you have anything wrong with your settings on Hotmail.

    I rarely use Outlook and don't have it on this machine but you may need to make sure you have a rich text setting? Someone else may fill you in since I can't test it until I'm at home again.

  3. wishbone

    wishbone Frequent Poster

    Re: Pasting Screenshots

    Not sure for Hotmail as it's web-based, but if you're using Outlook you should be able to copy and paste by doing a screen grab with the PrntScreen functionality of your computer. For mine for example I need to press the FunctionKey and then Prnt Screen key, then go to Outlook, choose New Message, put the cursor into the body of the message and do Control-V or Edit Paste. If you just want to do a screen shot of the current application press the Alt Tab also ie press Alt tab, Function Key and Prnt Screen all together and then into Outlook and Ctrl V - works fine for me.
  4. Technologist

    Technologist Frequent Poster

    In outlook, what format is the mail (plain text, RTF or HTML)?

    If you're in plain text mode, that might explain it.
  5. Pee

    Pee Frequent Poster

    Well that explains Hotmail, Thanks anyway

    It doesn't matter whether I use PrintScreen or ZapGrab I'm unable to paste. I prefer ZapGrab because you can select just the section you require.

    The format is (if I'm checking this correctly) Rich Text (HTML).

    Thanks to all of you for your help so far.