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nairbnairb
Guest
This is my 2nd posting on this forum and am well impressed with knowledge sharing out there. Hopefully this thread will sort out my problem. Here it is:
I have purchased (on behalf of a friend) a new desktop PC from Dell with Windows Vista 32bit. Also bought new Belkin G-router. Ordered broadband from BT Ireland and received a Voyager modem.
I connected up my Belkin ADSL modem/wireless router (definitely correctly) to the phone line, ethernet cable and power cord. Leds appear for AC mains, computer connected, phone line and wireless but not the Internet. So through explorer, I typed in 192.168.2.1 to access the setup page. The Belkin home page for the router opened and I followed the instructions. I got as far as username and password when I realised that I didn't have the plethora of information required to setup the router to connect to BT that was probably already stored in the free 'wired' modem that BT sent me. So I finished off the setup and dismantled the connections and setup the wired Voyager madem instead. Typed in the URL and accessed the Voyager setup. Entered my username and password and presto I was connected to the internet. I was then able to retrieve the BT required setup detail from their site and so dismatled the modem and reconnected the router. Entered the URL but this time the page would not open. I called Belkin for help and by trying ipconfig and pinging the router they determined that the router was fine and that the problem was with my internet explorer or Mcafee. They said to turn off all firewalls and try again as the computer can communicate with the router but something is blocking it. so I turned off the McAfee firewall and tried again to access the 192.168.2.1 setup page. This time it did open and I was able to type in all of the information but when I tried to submit this and move to the next page ... I get that terrific message..... page can not be found or whatever it is. And I have not been able to open that router setup page since. I have reset the router by pressing and holding down the reset button for up to 10 seconds (just in case) to get the factory settings back but no joy.
I'm driven demented with this stuff and quite frankly am about to either return the Belkin router to Dell or toss it in the bin and get the wireless router from BT.
Before I do that is there anyone out there who has been through this before or knows how to solve this, please start shedding some light for me. Any tips are much appreciated.
Unfortunately I do not have access to the PC as I am trying to set this up for a friend who knows even less about IT than me. But please ask me questions and I will try to supply answers to help you solve my puzzle. i expect to be able to try again with the PC at the weekend.
I have purchased (on behalf of a friend) a new desktop PC from Dell with Windows Vista 32bit. Also bought new Belkin G-router. Ordered broadband from BT Ireland and received a Voyager modem.
I connected up my Belkin ADSL modem/wireless router (definitely correctly) to the phone line, ethernet cable and power cord. Leds appear for AC mains, computer connected, phone line and wireless but not the Internet. So through explorer, I typed in 192.168.2.1 to access the setup page. The Belkin home page for the router opened and I followed the instructions. I got as far as username and password when I realised that I didn't have the plethora of information required to setup the router to connect to BT that was probably already stored in the free 'wired' modem that BT sent me. So I finished off the setup and dismantled the connections and setup the wired Voyager madem instead. Typed in the URL and accessed the Voyager setup. Entered my username and password and presto I was connected to the internet. I was then able to retrieve the BT required setup detail from their site and so dismatled the modem and reconnected the router. Entered the URL but this time the page would not open. I called Belkin for help and by trying ipconfig and pinging the router they determined that the router was fine and that the problem was with my internet explorer or Mcafee. They said to turn off all firewalls and try again as the computer can communicate with the router but something is blocking it. so I turned off the McAfee firewall and tried again to access the 192.168.2.1 setup page. This time it did open and I was able to type in all of the information but when I tried to submit this and move to the next page ... I get that terrific message..... page can not be found or whatever it is. And I have not been able to open that router setup page since. I have reset the router by pressing and holding down the reset button for up to 10 seconds (just in case) to get the factory settings back but no joy.
I'm driven demented with this stuff and quite frankly am about to either return the Belkin router to Dell or toss it in the bin and get the wireless router from BT.
Before I do that is there anyone out there who has been through this before or knows how to solve this, please start shedding some light for me. Any tips are much appreciated.
Unfortunately I do not have access to the PC as I am trying to set this up for a friend who knows even less about IT than me. But please ask me questions and I will try to supply answers to help you solve my puzzle. i expect to be able to try again with the PC at the weekend.