Unable to log into Raisin.ie
- Thread starter podgerodge
- Start date
Thanks, that works, all data is available including the mailbox.
The issue with the .ie site appears to be a 403 forbidden response from their own csrf endpoint, strangley if i change the referer header in the request to the csrf endpoint from
https://www.raisin.ie/savingglobal/
to
https://www.raisin.com/savingglobal/
I get a valid token back instead of 403 when running the request.
Maybe someone can send this onto the Raisin devs...
https://www.raisin.ie/savingglobal/
to
https://www.raisin.com/savingglobal/
I get a valid token back instead of 403 when running the request.
Maybe someone can send this onto the Raisin devs...
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Some certificate expired and they forgot to update it?
Happens lots with corporate sites but I would expect better from a financial institution.
Allowing non SSL access to normally SSL secured pages sounds like a potential security risk!
I just tried to logon to raisin.ie again and it failed, and then it immediately displayed a pop-up asking how likely was I to recommend Raisin Bank to colleagues and friends, with a selection from 0 through to 10 - you can guess which end of the scale I selected.Email from Raisin a few minutes ago: We have noticed that it has been a while since you last logged in to your Raisin.ie Online Banking System for sometime.
Very interesting. Does anyone know a way to get this information to someone senior in Raisin?
losttheplot
Registered User
- Messages
- 601
I've logged into the German site as I received notification of a document in my inbox. I've sent a message through that messaging system and included a link to this thread.
Not sure it is even a certificate issue, could be simpler...disappointing they haven't fixed it within 24h. They likely do not care much about the .ie site.
Sorry - I thought that you were changing the URL from https to http.
I see now that you were chaning to a different https URL altogether.
masterboy123
Registered User
- Messages
- 372
I was always skeptical to invest my Savings on Raisins and I am pleased with my decision.
Thank you
Thank you
Yeah - would never happen with a regular bank...
Bank of Ireland outage: employers unable to pay staff and customers furious as app and online banking down
Some employers have reported not being able to pay staff ahead of the weekend as customers of Bank of Ireland have been left frustrated after its app and online banking services stopped working.
www.independent.ie
AIB mobile and internet banking outage hits customers
CUSTOMERS of AIB have been left frustrated after the bank’s mobile banking app failed this morning.
www.independent.ie
Permanent TSB apologises after 'technical issues' meant some customers didn't get wages
The issue has since been resolved.
www.thejournal.ie
Ulster Bank systems back after IT crash
This evening Ulster Bank's IT systems were restored after being down earlier in the day.
www.independent.ie
masterboy123
Registered User
- Messages
- 372
At least I could visit the branch in person for the banks you have highlighted.Yeah - would never happen with a regular bank...
Bank of Ireland outage: employers unable to pay staff and customers furious as app and online banking down
Some employers have reported not being able to pay staff ahead of the weekend as customers of Bank of Ireland have been left frustrated after its app and online banking services stopped working.AIB mobile and internet banking outage hits customers
CUSTOMERS of AIB have been left frustrated after the bank’s mobile banking app failed this morning.Permanent TSB apologises after 'technical issues' meant some customers didn't get wages
The issue has since been resolved.Ulster Bank systems back after IT crash
This evening Ulster Bank's IT systems were restored after being down earlier in the day.
Where would you go when the Raisin site is down?
Have actually visited the few branch outlets of the traditional banks that are left in order to conduct business lately?
podgerodge
Registered User
- Messages
- 1,035
What is your concern here though? Raisin is not day to day banking, it's deposit for fixed terms. So a site outage (which happens to all banks) isn't even of the same urgency as with your day to day bank. No?
masterboy123
Registered User
- Messages
- 372
Well, the main concern for me is going all dark without any clear correspondence with your savings.
All other banks do notify its customers of outage including Revolut which is purely online.
What you say?
Of course, I visites branch last week only.
The reason why there was zero communication and zero European media attention was that 99% of Raisin users still had access to their accounts, it was just Irish users who did not have access via Raisin.ie (but did via Raisin.com) and Raisin management did not even know that an outage with one of their portals was ongoing.
I have found out a bit about what happened with this outage. Raisin management only became aware of the outage on Saturday. And fixed it very quickly once they were told. The outage was not cert related I am told.
Raisin agents seem to be answering emails and portal messages with a 2-3 day lag (based on my prior experience of contacting them) so they probably had not picked up on any of the Friday emails from Irish users about the outage.
The issues here really are the low number of agents looking after Ireland and the fact that their complaints section points towards a phone number that does not work (just gives a recorded message). I am told Raisin is apparently addressing staffing levels and the phone line.
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masterboy123
Registered User
- Messages
- 372
Thank you for sharing transparent and honest information.
If true, that is an appalling admission and indicative of a number of serious failings on their part.