I pay an amount towards my mortgage manually every month over the phone via Visa Debit. Every month they ask me to set up a direct debit and every month I say no.
I've just checked my online banking and my usual amount has been debited under a SEPA direct debit...which I have not set up, agreed to, or know anything about. Am I right to think that Ulster Bank have no right at all to do this without my agreement? I consider it fraudulent, and theft.
What should I do about this (other than call in the morning and ask them what the feck they are playing at?)
I've just checked my online banking and my usual amount has been debited under a SEPA direct debit...which I have not set up, agreed to, or know anything about. Am I right to think that Ulster Bank have no right at all to do this without my agreement? I consider it fraudulent, and theft.
What should I do about this (other than call in the morning and ask them what the feck they are playing at?)