Ulster Bank deemed impacted - but switched to AIB


Registered User
My mortgage history is very similar to @notabene including my case was upheld by the FSO with an award of compensation.

I received a package from UB which gave me redress for the period when my the fixed term on my main account expired to when the mortgage was redeemed/switched - basically 9 months. There was no reference made to the mortgage post the switching date. Also, during January 2018, I submitted copies of annual mortgage statements to UB so that they would have a full picture of my mortgage with my current provider but these were obviously ignored.

On the plus side compensation and professional advise payments were in order. Also, I can apply for a tracker mortgage (subject to eligibility)

I'm highlighting the above issue because UB's current position on redressing switchers may be closer to mine than that of @notabene.