On 19th February 2021, we announced that we would commence a phased withdrawal of all our banking activity and associated services in the Republic of Ireland. We are now writing to you to provide six months’ notice to take action to find a new provider if you wish to continue to have access to a Credit Card product. Your Credit Card will no longer work from 22nd March 2023, or shortly thereafter, therefore it is important you take action now.
No sign of this letter from the Ulster Bank credit card department for me either.I need this letter showing that I paid the €30 stamp duty to pass on to my new credit card provider, so I won't be charged a second time.
Has everyone else received this letter?
I have a letter saying that they would send out the stamp duty letter. My understanding is that it is our right to receive this letter. I do not see the need to be sending on a closing statement with some personal details blacked out. The Ulster Bank should be providing this letter.I'll black out any other records and will send it on to the new CC provider. Might be enough.
Despite them telling me over the phone and in a letter that the stamp duty letter would be automatically posted out....it wasn't. I phoned them today. Spoke to someone in the UK who said that it would only be posted out on request.No sign of this letter from the Ulster Bank credit card department for me either.
Yes, answering my own post here.I got my letter after a month waiting. I brought it to my AIB branch and the lady I was dealing with did not know what to do with it. She phoned the credit card department and was told that the letter had to go to their Account Maintenance section in Sandyford.
It will be interesting to see if I am charged next year.
Same here. Apparently my letter was lost by the AIB. They have now said that they will "probably" accept that they lost it and as a gesture of goodwill they "may" refund me the €30 charge.I left in the letter in my local AIB branch and spoke to a person there before Christmas. I thought that the matter was finished with there and then. Apparently not
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