Hi,
Have an Ulster Bank mortgage now at 3.55% ( old ufirstgold discount). Do the banks have any obligation to tell you when you would qualify for a lower rate, for example because of now lower LTV or because of newly offered lower rates. This is the second time in 18months that I noticed that I qualify for a lower rate than they have me at currently. I have to fight each time to get the lower rate, but what happens to all the customers who aren't aware that they qualify for the lower rate?
Have an Ulster Bank mortgage now at 3.55% ( old ufirstgold discount). Do the banks have any obligation to tell you when you would qualify for a lower rate, for example because of now lower LTV or because of newly offered lower rates. This is the second time in 18months that I noticed that I qualify for a lower rate than they have me at currently. I have to fight each time to get the lower rate, but what happens to all the customers who aren't aware that they qualify for the lower rate?