Hardly seems fair that they can take 25 working days whereas I only get 15 to further my complaint to FSO.
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AFAIK all new ATM cards are issuesd in association with VISA. Why would this be a problem for you. If you don't wish to use the card for other transactyions, you can simply use it as an ATM card!
http://www.askaboutmoney.com/showthread.php?t=171655
they are not secure from this point of view , if one loses the card unknown to themselves, and some dishonest person finds it . they can use the contactless card in shops etc who have the technology installed , and keep obtaining goods up to a maximum value of 15 euros at a time until until the person who lost it discovers the loss or they are asked for the pin number. the pin number request is only random so one may never be asked for it. i recieved this info when i asked in the bank about the security. in fact the lady i talked to in the bank told me that she had changed hers for one without the contactless facility on it.
What about writing to Bank, advise them of the Security issue ,ask them to acknowledge your concern and ask them to cover you for any losses that arise from what you see as their fault or to give you a card that excludes this issue.
I don,t really see this as an Ombudsman issue and would think he has far too much on his plate in any event !!!
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