The deeds were held against borrowings I had repaid fully. I wanted them back urgently as I was selling the asset. I got nowhere for months. Finally I just went into the Dublin office and sat there until I spoke to someone in charge. I did another call in 2 weeks later. Meantime my solicitor had literally to threaten legal action should they delay cause my sale to fall through. Eventually get them just in time. Its pure inefficiency and could'nt give a damn attitude as the local organisation here is only interested in debt recovery. Yes, the deeds are all stored in Scotland. Keep the pressure up as they will do nothing where there is no money in it for them and they have exited the Irish market anyway. Good luck!