I have been querying my mortgages with UB in relation to my Loan offer in relation to Tracker mortgages and I had requested over 40 days ago all my documents and details and any information they had on me in relation to my mortgages with UB . I received a letter back to say I would have it by today. I ring them today as no sign and they tell me that they cannot give me anything as my Mortgages are being reviewed by the Tracker team. She is checking into see if the Tracker team can release them to me. Is this legal, can they hold my information on this basis?