hi,
bought a new house almost 4 years ago and had concerns from an early stage that all might not be ok with the sound insulation. After repeated contact with the builders (I won't name them just in case!), they sent out a report of the sound test for the property. The house appeared to pass the test, but the report clearly stated that the test was taken on a date after we moved in, which obviously couldn't have happened. When i queried it, they sent out another report, well, the same report, just with a different date on it! They refused to entertain any of my concerns/protestations or requests thereafter.
i found out last November that a neighbour, living in an identical house, built at the same time, by the same builders etc had to have corrective work carried out on her house due to sound issues with the party wall. This prompted me to contact the builders again, and after months of constant phoning/faxing/emailing, they agreed to come out and do 'another' sound test. One of the rooms failed this test and apparently another room was marginal. They've agreed to come out and redo the wall that failed, but I am annoyed that it's taken this long and this much effort I had to go to in order to disprove what they were trying to fobb me off with in the first place. I'm thinking of taking legal advice on the matter with a view to either getting them to pay damages, redo every wall in the house, or even just to report them for apparently falsifying documents.
does anybody have a view on this? I paid a lot of money for the house, I think i'm entitled to be a bit peeved!!
feedback appreciated!
bought a new house almost 4 years ago and had concerns from an early stage that all might not be ok with the sound insulation. After repeated contact with the builders (I won't name them just in case!), they sent out a report of the sound test for the property. The house appeared to pass the test, but the report clearly stated that the test was taken on a date after we moved in, which obviously couldn't have happened. When i queried it, they sent out another report, well, the same report, just with a different date on it! They refused to entertain any of my concerns/protestations or requests thereafter.
i found out last November that a neighbour, living in an identical house, built at the same time, by the same builders etc had to have corrective work carried out on her house due to sound issues with the party wall. This prompted me to contact the builders again, and after months of constant phoning/faxing/emailing, they agreed to come out and do 'another' sound test. One of the rooms failed this test and apparently another room was marginal. They've agreed to come out and redo the wall that failed, but I am annoyed that it's taken this long and this much effort I had to go to in order to disprove what they were trying to fobb me off with in the first place. I'm thinking of taking legal advice on the matter with a view to either getting them to pay damages, redo every wall in the house, or even just to report them for apparently falsifying documents.
does anybody have a view on this? I paid a lot of money for the house, I think i'm entitled to be a bit peeved!!
feedback appreciated!