Yesterday, I was looking through my bank statement and noticed a direct debit called 'BIIS A/C' which I didn't recognise. I called the bank to investigate and , long story short, they told me someone had used my account details to set up a direct debit to pay for their home insurance. Luckily only 2 monthly payments were debited from my account, which BOI said they will reimburse. they told me to cancel the DD online (which I did) and that they would contact me on Tuesday following further investigation of the matter. They said 'for legal reasons' they couldn't give me any information about who set up the DD. Anyone else have this happen to them before? Should I be doing anything or just let them sort it out.....?
Thanks,
K
Thanks,
K