For the sake of €120 I would let it go.
How is a week 10 days?We paid 10 days extra interest in total
Conversely, I think some clients of solicitors in this country think they are a law upon themselves and solicitors should count ourselves lucky that they even have customers.Sometimes I think some Solicitors in this Country think they are a law upon themselves and we should count ourselves lucky that they even talk to the rest of us unwashed.
Ah come on guys. In the greater context we are talking a slight hiccup here. You sued the same solicitor 3 times which means you were happy enough with their work (and their price).
Conversely, I think some clients of solicitors in this country think they are a law upon themselves and solicitors should count ourselves lucky that they even have customers.
You sued the same solicitor 3 times
Nobody sued any solicitor!
Apologies if I was coming across as having a go at you. I wasn't. I'm the first to challenge anything myself. It just seems this is one I would let go given all the transactions involved by all parties here. That is my opinion nothing more.I've asked this question here to understand if this is something that is considered 'acceptable' so I can decide whether to just leave it or not. And if it's a case that I should just accept it by those who have been through similar, then grand. I have been v polite in my correspondence with them and have only asked why money wasnt transferred on day they recieved it.
No not at all, happy to be told if I need to get off my horse!Apologies if I was coming across as having a go at you. I wasn't. I'm the first to challenge anything myself. It just seems this is one I would let go given all the transactions involved by all parties here. That is my opinion nothing more.
Just a couple of things to clear up..................
1. Solicitors can't time the issue of loan funds- once everything goes in and is signed off by the lender, it can take time to issue the funds. That could be before, or after, receipt of redemption figures.
2. Solicitors can't time the date of receipt of redemption figures- we ask for them and then we get them when the lender issues them by post- they won't issue them by email or verbally on the phone.
3. Solicitors have multiple clients. While we'd like every client to feel that they are the most important client, it is just not possible to react to every single email/ fund transfer/client file instantaneously.
"I've asked this question here to understand if this is something that is considered 'acceptable' "
As a practising solicitor, I consider this timeline acceptable.
mf
Good for you. Solicitors do multiple other things as well as that. The OP did not ask to compare banks and solicitors.I deal with client funds for a financial institution. If I miss a client instruction because 'I am too busy', do you think that's the end of it?
Good for you. Solicitors do multiple other things as well as that. The OP did not ask to compare banks and solicitors.
they drew down funds from ulster on the 3rd, got redemption figures from ebs on fri 6th
It's not really about the money. We paid 10 days extra interest in total approx 300e. A few days overlap is completely fine but just holding on to my funds and not acting which incurs a cost, to me, seems wrong. It's the principle of not acting in my best interest as my solicitor, that's my issue. And I dont know where to go next.
So do banks. Seriously. I am not casting dispersions on any profession but we have heard enough stories about solicitors and client money in the past few years that it amazes me that people think that the regulations about how solicitors deal with client funds should not be strengthened to the nth degree just like any other entity dealing with customer funds. We are talking about hundreds of thousands if not millions of euro here. That anyone thinks 'We were too busy' is an acceptable response to give anyone who has trusted you with their money is staggering.
If I transfer money to my accountant so he can pay my taxes, I don't expect to be told sorry about that, I had other clients so we paid your taxes two days late for no other reason but we were too busy but sure revenue are only going to charge you €120... Is that acceptable?
If it's not about the money, why are you complaining?
20 years ago, people used to send instruction to do things by letter, it would take a number of days and people expected that. These days, people expect a reply to email within a hour or two.
The solicitors simply have a lot of clients and can't action everything immediately. It doesn't mean they disrespect you or think of you as a lesser person. It simply means they have other client work that is ahead of yours and will get to it as soon as they can.
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