The roof panels are just a passageway for a liquid to be pumped through. This would be solar fluid. The only electronic item on the roof is a heat sensor (thermistor).
The machine under your stairs is the pump station.
This consists of a pump, a pressure guage, an electronic controller, an expansion vessel and a safety valve.
The likely faults would be
Pump not working
Pressure loss because of leakage of the solar fluid.
The electronic controller is faulty.
These faults can probably be remedied without needing roof work.
You could check what pressure is indicated on the pressure guage.
You could download the installation manual for the controller.
This will include information on how to test run the pump.
The system could be refilled or a faulty pump could be replaced by a competent plumber.