hullabaloo
Registered User
- Messages
- 29
Hi,
This is the first time I've bought a new car and what a learning experience its been! Every time I've been given a quote from a garage for a new VW there has been no mention of a delivery charge.
Yesterday when I went ahead and ordered the new car, the sales guy did his quotation sums on a page to which he then stapled a second sheet of paper listing prices of optional extras. At the bottom of this second page, there is a note saying prices do not include the 500 euro delivery charge.
Now the sales guy never mentioned this additional charge to me - he just put an asterisk beside it and left it up to me to pick up on this which I did last night.
I've never bought a new car before - is this normal practice? I understand that the car has to be delivered from Europe but why the sneaky manner of putting the delivery charge in small print? Can I argue that he didn't mention it to me and that therefore I am not obliged to pay it?
If I can't get out of it is there any way I can avoid paying so much? I'm quite annoyed at the under-handed manner in which its being imposed on me.
Thanks,
L.
This is the first time I've bought a new car and what a learning experience its been! Every time I've been given a quote from a garage for a new VW there has been no mention of a delivery charge.
Yesterday when I went ahead and ordered the new car, the sales guy did his quotation sums on a page to which he then stapled a second sheet of paper listing prices of optional extras. At the bottom of this second page, there is a note saying prices do not include the 500 euro delivery charge.
Now the sales guy never mentioned this additional charge to me - he just put an asterisk beside it and left it up to me to pick up on this which I did last night.
I've never bought a new car before - is this normal practice? I understand that the car has to be delivered from Europe but why the sneaky manner of putting the delivery charge in small print? Can I argue that he didn't mention it to me and that therefore I am not obliged to pay it?
If I can't get out of it is there any way I can avoid paying so much? I'm quite annoyed at the under-handed manner in which its being imposed on me.
Thanks,
L.