C Carnmore Registered User Messages 299 1 Mar 2018 #1 The flight has been cancelled but the online refund application will not verify - the following message comes up: Unfortunately we cannot process your application for one of the following reasons: The customer name submitted does not match the name in the reservation check the number and re-enter I've checked and resubmitted multiple times to no avail. Any ideas?
The flight has been cancelled but the online refund application will not verify - the following message comes up: Unfortunately we cannot process your application for one of the following reasons: The customer name submitted does not match the name in the reservation check the number and re-enter I've checked and resubmitted multiple times to no avail. Any ideas?